Welcome to Trendy Shopping Collective. These Terms & Conditions outline the rules and regulations for using our marketplace. By accessing or using our website, you agree to comply with these terms. Please read them carefully before placing any order. We operate exclusively on a Cash on Delivery (COD) basis to ensure maximum security and trust for our customers.

1. Acceptance of Terms

By using Trendy Shopping Collective , you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services immediately.

2. Cash on Delivery (COD) Policy

We exclusively offer Cash on Delivery as our payment method. You must pay the exact amount in cash when the delivery arrives at your address. No online payment options are available or accepted.

3. Order Placement & Confirmation

When you place an order on Trendy Shopping Collective, you receive an Order ID for tracking. Order confirmation is sent via SMS or email. We reserve the right to accept or decline any order at our discretion before dispatch.

4. Delivery Timeframes

Estimated delivery windows are provided at checkout and may vary based on your location and product availability. We work to deliver within the promised timeframe.

5. Order Cancellation

Orders can be cancelled anytime before dispatch from our warehouse. Once dispatched, you may refuse delivery at your doorstep, and the order will be automatically cancelled.

6. Product Information & Availability

We strive to display product information, images, and descriptions as accurately as possible. Product availability is not guaranteed and may vary.

7. Pricing & Taxes

All prices are listed in USD and are subject to change without notice. Prices include applicable taxes unless stated otherwise.

8. User Conduct

You agree to use Trendy Shopping Collective lawfully and responsibly. You must not engage in fraud, misuse the service, place false orders, or attempt to disrupt website operations.

9. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes become effective immediately upon posting on our website.

At Trendy Shopping Collective, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services. We do not collect or store any online payment information, as we strictly operate on a Cash on Delivery (COD) basis.

1. Information We Collect

We collect information necessary to process your orders, including your name, phone number, email address, and delivery address. This information is gathered when you place an order or interact with our marketplace.

2. How We Use Information

Your information is used to process orders, arrange deliveries, provide customer support, and improve our services. We do not use your personal data for invasive marketing without consent.

3. Information Sharing

We do not sell your personal information to third parties. We share necessary details only with trusted delivery partners to fulfill your orders.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. No card details are ever requested or stored.

5. Cookies

We use minimal cookies to ensure proper website functionality, such as remembering your cart contents and preferences.

6. Marketing Communications

With your explicit consent, we may send you marketing emails about new arrivals, deals, and curated finds. You can unsubscribe at any time.

7. Data Retention

We retain your information only as long as necessary to fulfill orders, provide support, and comply with legal obligations.

8. Your Rights

You have the right to request access to your personal data, request corrections, or ask for deletion of your information.

9. Updates to Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updated policies take effect immediately upon posting.

We want you to love every purchase from Trendy Shopping Collective. If you're not completely satisfied, our Return & Refunds policy ensures a fair and transparent process. Since we operate on Cash on Delivery, refunds are processed accordingly, ensuring you face zero financial risk.

1. Return Eligibility

Returns are accepted within 48 hours of delivery for damaged, defective, or incorrect items. Products must be in their original condition with all packaging and accessories intact.

2. Condition of Items

Returned items must be unused, in original packaging, and include all tags, manuals, and accessories that came with the product.

3. Return Process

To initiate a return, contact our support team within 48 hours of delivery with your Order ID and clear photos of the issue. Our team will review your request and provide return instructions if approved.

4. Refund Method

Since we only accept Cash on Delivery, refunds are issued as store credit or bank transfer. Cash refunds are not available through online transfers.

5. Processing Time

Approved refunds and replacements are processed within 5-7 business days of receiving the returned item.

6. Non-Returnable Items

Certain items are non-returnable for hygiene and safety reasons. These include perishable food and beverages, opened personal care products, digital subscriptions, and gift cards.

7. Damaged on Arrival

If your item arrives damaged, please refuse delivery and report the issue immediately. If damage is discovered after acceptance, contact support within 48 hours with photos.

8. Wrong Item Received

If you receive an incorrect item different from your order, contact us within 48 hours. We will arrange for the correct product to be sent at no additional cost.

9. Return Shipping

Return shipping costs for defective or incorrect items are covered by Trendy Shopping Collective. For change-of-mind returns on eligible items, return shipping costs are the responsibility of the customer.

10. Customer Support

Our support team is available to assist with all return and refund queries. We strive to resolve every issue fairly and promptly.